FAQs
Can I purchase the K1 kits even if I purchased the K1 printer from a source other than the Creality Official store?
Yes, as long as you have purchased the k1 printer and can provide relevant proof and SN code, you are eligible to purchase the K1 kits.
Do I need to pay for shipping?
Creality will cover the shipping costs, but you will be responsible for any applicable customs duties.
What if the accessories in the kit are damaged?
If you discover any quality issues within 7 natural days of receiving the package, we can provide replacements. For more information about the return and exchange policies, please refer to the Return Policy page.
When will the K1 kit be shipped?
The K1 Power Boost Kit will be shipped in sequence based on the order placement starting from September 21st.
If I purchase the K1 printer now, can I still buy the K1 kits?
Yes, the K1 Power Boost Kit will last from July 21st to September 21st, and it is applicable for those who purchased the k1 before or during this period and can provide relevant proof.